Privacy Policy

1. Introduction

National AG Solutions Pty Ltd (“National AG Solutions”, “we”, “us”, “our”) respects your privacy and is committed to protecting your personal information in accordance with the Australian Privacy Principles (APPs) under the Privacy Act 1988 (Cth). This policy explains how we collect, use, store and disclose personal information through our website (natag.com.au) and in the course of our business.

2. Information We Collect

We may collect the following types of personal information:

• Contact details you provide via our website forms or phone/email enquiries, such as name, email address, phone number and postal address
• Details of the products or services you enquire about
• Any other information you choose to include in messages sent to us
• Technical information collected automatically, such as browser type, device information and pages visited, via standard web server logs and analytics

3. How We Use Your Information

We use personal information to:

• Respond to enquiries and provide quotes, product information and customer support
• Process and fulfil orders, service requests and parts requests
• Communicate with you about products, promotions or updates, where you have consented to this
• Improve our website and services
• Comply with legal obligations

4. Disclosure of Information

We do not sell or rent your personal information. We may share information with trusted third parties who assist us in operating our business (such as IT service providers, equipment manufacturers for warranty or service purposes, and delivery providers), and only to the extent necessary for them to provide those services. We may also disclose information where required by law.

5. Third-Party Services

Our website uses Google Fonts and an embedded Google Maps widget, which may collect technical information in accordance with Google’s own privacy policy. We do not control the data practices of these third parties.

6. Data Security

We take reasonable steps to protect the personal information we hold from misuse, interference, loss and unauthorised access, modification or disclosure. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

7. Access and Correction

You may request access to, or correction of, the personal information we hold about you by contacting us using the details below. We will respond to reasonable requests within a reasonable timeframe.

8. Changes to This Policy

We may update this policy from time to time. Any changes will be posted on this page with an updated revision date.

9. Contact Us

If you have questions about this Privacy Policy or wish to make a complaint about how we have handled your personal information, please contact us:

National AG Solutions Pty Ltd
468 Frome Street, Moree NSW 2400
Phone: (02) 6752 7357
Email: colin@natag.com.au